If the customer decides to move to the next step, we will discuss the detailed requirements with the customer, then a series of design and template ideas will be offered, which can be reviewed and approved for the next stage.

During each design and development stage the customer can view the status of their site by accessing their unique web address offered to them at the signing of contracts. Meetings can be held to discuss the sites status and allow the customer to request alterations along the way.

On completion, testing and approval the site will "Go Live" and will be submitted to all of the Major search engines.

How long does it normally take to complete a project?
This does of course depend considerably on the size of the site, but for rough guidelines, where all text and graphical content required for the site is provided for a 4-5 page marketing site it will take just a couple of days from design to testing. For a full-scale e-Commerce database integrated site then up to approx 4 weeks from design to testing, where all required content from the customer is readily available.

Can I see my website in progress as it is built?
Yes, each customer is provided with their own Login details to access a secured area of our site that allows you to view the site as it is built, as well as view/download all prepared documentation for the project.

I am not located near you. Is that a problem?
Not at all. While we do offer person-to-person meetings at customers' premises, we can just as easily work by phone/email/fax.

What about Security and Payment for an e-commerce Web site?
We can offer information and guidance and setup any secure payment processing required. The most popular way is to use a Payment Service Provider (PSP), such as Worldpay or Netbanx. They act as go-betweens for merchants and credit card acquirers by handling the authorization and processing of online payments. When a customer places an order, the relevant credit card information is passed to the secure site of the chosen PSP. The transaction is then processed and a message sent back to the customer confirming that payment has either been accepted or declined.

Another alternative is if your company has its own Card Processing machine, then the order information can be securely sent directly from your site to your email, and processed manually using the company Card Processing machine.

It should also be noted that fraud and charge back risks are no higher on the Internet than with traditional mail order businesses.